Why do I need my own API key?
Because it keeps this honest. You pay OpenAI or FenLLM directly for exactly what you use, we never
mark it up, and there is no monthly fee funding a model you barely touch. It also means your
conversations run through your account, not a shared one. Setup is one paste — we test the key
before accepting it, so you know it works before you rely on it.
What will the key actually cost me?
For most people, cents a day. A morning briefing and a dozen messages on a small model lands well
under a dollar a month. You can watch it on your provider’s dashboard, and you can switch model or
provider whenever you like — Brella works with anything that speaks the OpenAI format.
Is this Meta’s AI agent?
No. The model is yours, running on your key. The WhatsApp third-party agent is only a pipe, and one
that just the account creator can message. Meta’s hosted “AI Agents” on a business number are a
different product entirely.
Do I have to use WhatsApp?
No, and it costs nothing extra either way. The web app is complete on its own. WhatsApp is there for
people who already live in it and want capture and briefings without opening anything else — you
create an agent on your phone and paste its key, same as the AI one.
Is this another CRM I have to maintain?
No. There is nothing to keep up to date by hand. You talk, it files. The pipeline is deliberately light —
a few columns and a last-touched date, not a sales operating system.
How is this different from ChatGPT with memory?
A chat window waits for you to open it. Brella starts the conversation, watches things you never asked it
to watch, and keeps structured records you can browse — tasks, people, a calendar — instead of a
transcript you have to search.
What if it files something in the wrong place?
It tells you what it filed, every time, in the same message. Say “nvm” and it undoes the last thing.
Everything is editable, and the memory page shows you exactly what it believes and why.
What happens to my data — and my key?
Your notes and memory are stored so the assistant can remember them. You can export as JSON, wipe the
memory, or delete the account from Settings at any time. Your API key is encrypted before it is written
to disk and is only ever used to make your own requests — we never see your provider bill or usage. See
the privacy policy.